This error may be one of a few problems.

One: You have recently updated the program you are trying to register and need to obtain a new registration key. Which can be done by e-mailing our support team with your original name, and registration key. Simply let them now you need a updated registration key. Note: Old keys, are those in the xxxxx-xxxx-xxxx-xxxx-xxxx (5,4,4,4,4) format. If your using the latest version of our products, you'll need a xxxxx-xxxxx-xxxxx-xxxxx formatted key (5,5,5,5,5).

Two: You are using a old version of the program. Please always make sure you are using the latest version by downloading it from out website. Please see the product index for download locations.

Three: There was an error in typing your key. Most common errors are those of using the letter o vs. zero. To make sure you entered the key correctly please follow the detailed instructions found on our registration support site.

The enter registration code button is found in the application, not on our website. It appears on the registration dialog box that appears when you start the application. If you do not receive this dialog when you start the program, then the program is still currently in fully-functional trial mode - after running the application 15 to 30 times you will receive the dialog. To spawn the registration dialog before it automatically appears please try the following:

PictureViewer .EXE: Right-Click the toolbar or the open photo, select 'Enter Registration Code' from the menu.

Batch Rename .EXE: Right-Click the 'wizard' graphic near the bottom. ex. Right click on the black and white part of the image that reads 'Batch Rename .EXE'.

Image Converter .EXE: Open the main application program; then go to the 'help' menu on the menu bar and select 'enter registration key'

Image Converter .EXE 3 Scripting Edition: Go to the 'help' menu located at the top and select 'enter registration key'.

Note: For more help on the registration process, please see our registration support site.

If you have recently purchased one of our products; you can download the software from our product index and then enter your registration code when asked. This will automatically 'upgrade' the software to the fully-functional version.

If you have recently purchased and entered your registration key for Image Converter .EXE, but the text ' unregistered preview conversion ' or ' please register to remove this text ' still appears when using the conversion wizard; you may need to download the latest version (v.2.0.77). This error was resolved by our developers December 4th, 2005 with the product version 2.0.77 release. If you are using version 2.0.74 or earlier you can resolve the problem by downloading and reinstalling the latest version from the product homepage. (Note: upgrading to the latest 2.x.x version will not require a new registration-key. )

Problem Example:
1) if you right-click on a file on your desktop, then the icons on the desktop disappear and only the wallpaper showing. After a few seconds the icons on the desktop return.

2) If you are in Explorer and right-click on a IMAGE file, the program closes.

Temporary Solution:
This is a system based error caused by to many Shell Extension processes running on your machine. To solve the problem simply uninstall the SoftTech InterCorp software application, then reinstall it without the Shell Extension. In most cases this is done in the 'Select Components' stage of the install process. Simply 'uncheck' the box next to "Shell Extension".

The Advanced handling box has been replaced with a powerful scripting box in version 1.0.46+. Reference for how to use the advanced scripting interface see the tutorial.

Image Converter .EXE includes a powerful shell-extension for windows explorer that allows you to convert your images without having to open the program. A tutorial on using this feature can be found at the tutorial site listed below.